Effective Date: 2024

Welcome to NeuroEZ. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our telehealth services. Please take a moment to review our practices.

1. Information Collection:

a. Personal Information:

• Contact Information (e.g., name, email address, phone number)

• Demographic Information (e.g., age, gender)

• Health Information (e.g., medical history, symptoms)

• Billing and Payment Information (if applicable)

b. Device and Usage Information:

• Device type, operating system, and browser information

• IP address, location data, and other technical data

2. Purpose of Data Processing:

We process your information for the following purposes:

• Providing telehealth services and medical consultations

• Verifying your identity and managing your account

• Billing and processing payments (if applicable)

• Improving our services and enhancing user experience

• Conducting research and analytics for service enhancement

• Complying with legal obligations and protecting our rights

3. Information Sharing:

We may share your information with:

• Healthcare professionals involved in your care

• Third-party service providers supporting our operations

• Legal authorities, if required by law or to protect our rights

4. Security Measures:

We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security audits.

5. User Choices:

You have the following rights:

• Review and update your personal information

• Opt-out of marketing communications

• Request deletion of your account and data (subject to legal obligations)

6. Consent:

By using NeuroEZ, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy.

7. Changes to the Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices. Notification of any material changes will be provided through the app or other communication channels.

8. Contact Information:

Thank you for choosing NeuroEZ. We are committed to protecting your privacy and providing you with secure and efficient telehealth services.